CHECKING ON YOUR PACKAGE
(Please allow at least 10 business days before calling)

        1) Call 713-481-6716 and choose option #3

        2) When you call you will need to provide the following information.

                a) The airport you where in when you used our system.

                b) Your envelope number if you have one.

                c) Your order number if you don't have an Env. number.

                d) The name you entered.

                e) A contact phone number.

With this information we can determine the status of your package and call you back. We ask that you contact us this way in order to allow us time to research your transaction. Please note that there can be any number of reasons packages may be delayed.  Additionally, all liquids and lighters must receive special handling and will be repackaged in order to ship them properly.  International shipments can be further delayed in Customs.

Our goal is to get every customer their package as quickly as possible.